Up to 50% of leads are lost, and up to 40% of inquiries arrive outside business hours. That means missed opportunities and wasted potential.
20%
of leasing prospects move on within 30 minutes
50%
drop in conversion when responding in a different channel
40%
of inquiries can come in after office hours
45%
of prospects will lease having seen 1 or 2 properties
Go deeper
See the problem and the proof
Two short films on why fast lead response matters and the results Ellipse delivers.
2:20
The problem and the promise
Why 50% of your leasing leads are going to waste, and what to do about it
Where leads are lost, what it costs you, and how Ellipse protects your marketing spend.
4:24
The proof and the payoff
How Ellipse boosted conversions 16% and increased occupancy by 15%
The results one client saw after turning on Ellipse, from faster tours to after-hours leases.
Experience the Ellipse impact
Our automation delivers tangible results
39%
Tours from after-hours contacts*
Don’t miss out on valuable leads.
35%
Leases signed from after-hours contacts*
Leases that began outside office hours.
54%
Faster tour scheduling
Get prospects in the door more quickly.
+15%
Occupancy
Fill more units faster.
*This client had no automated after-hours solution before Ellipse. Results reflect the impact from a baseline of zero automation. Based on aggregated client data; individual results may vary.
How it works
Every prospect engaged, all day, every day
Ellipse responds to prospects from any marketing source, in their channel of choice.
1
Responds instantly
Real-time response, 24 hours a day, by phone, text or email.
2
Qualifies the prospect
Collects the pre-qualifying information you choose.
3
Answers questions
Provides comprehensive property and area information.
4
Schedules the tour
Warms up the lead and books the tour for your staff.
Key features
Features that drive results
24/7 lead capture
Instantly responds by phone, text and email to inquiries from any marketing channel, day or night.
One conversation across channels
Prospects choose phone, text or email, and the conversation history carries across all three.
Intelligent qualification
Automatically gathers key prospect information to pre-qualify leads and streamline your process.
Automated tour scheduling
Ellipse handles tour scheduling, freeing your team to focus on building relationships.
Natural conversations
Immediate, intelligent responses, with a persona customized to your community.
Fewer low-value calls
Weeds out non-leasing and repetitive inquiries, so agents spend time with real prospects.
Why Ellipse is your competitive edge
Better for everyone in the leasing office
For property owners
Maximize ROI: Answer 100% of leads, minimize waste and optimize your operations.
Showcase innovation: Stand out with a responsive, cutting-edge leasing experience.
For property managers
Boost occupancy: Immediate 24/7 lead engagement.
Optimize staff: Deploy your team to increase focus on tours, resident satisfaction and retention.
For leasing agents
No more wasted time: Eliminate chasing leads, voicemails and repetitive tasks.
Tour with qualified prospects: Focus on closing deals efficiently.
See it in action
Call Ellipse now
Play a prospect at our sample apartment community, or ask Ellipse anything you like. Ellipse answers on the first ring.
Three steps: create an Ellipse user account in your CRM or PMS, provide some basic property information, and forward your calls to your dedicated Ellipse number. Our team guides you through onboarding.
Yes. Ellipse runs on AWS, every user account has two-factor authentication, and client CRM credentials are encrypted at rest and in transit.
Works even better together
Pairs well with Waitlist Management and Lease Renewals
When units are full, keep interested applicants on a current waitlist. Once they move in, keep them at renewal time. Combine products for a bundle discount, and choose a different mix for each property.