[Product demo video · coming soon]
In this demo:
- A resident’s reminder conversation
- Every balance, worked automatically
- The schedule behind it
Ellipse Payment & Collection Reminders
Automated rent reminders by text and email, timed to your rent cycle and based on each resident’s live balance from your CRM or PMS. Every notice includes an easy way to pay.
Questions about Ellipse? Call 1-855-3-ELLIPSE
Part of the Ellipse resident journey
1 · Finding a home
Leasing Automation
2 · Joining the waitlist
Waitlist Management
3 · Paying on time
Payment & Collection Reminders
4 · Requesting a repair
Maintenance Automation
5 · Choosing to stay
Lease Renewals & Resident Engagement
Why it matters
A late payment that goes unnoticed for a few days quietly becomes a delinquency, then a write-off. Manual reminder calls take staff time they don’t have.
19%
of renters fell behind on rent at some point in the past year
$800K
median bad debt written off by apartment firms in a year
2–3 mo.
of rent: the typical cost of an eviction to a landlord
80%
of consumers prefer past-due reminders by text
Experience the Ellipse impact
Day 1
Friendly reminder on the due date
No staff action needed to start.
Targeted
Only residents with a balance
Anyone you exclude is never contacted.
Easy pay
Your payment link in every message
No change to how you collect.
Auto stop
Ends the moment payment posts
No reminders after a resident pays.
58% vs 38%
of late payers paid on time after receiving a reminder, compared with late payers who didn’t get one.
How it works
Shown with a sample schedule. You choose the days, steps and wording to match your collections process.
A friendly reminder on day 1.
A follow-up on day 3 to anyone still owing.
A firmer message on day 11, to delinquent residents only.
Your CRM or PMS shows the payment, and reminders stop.
Key features
Reaches residents by text and email, on the channels you choose, starting on the due date.
Balances sync from your CRM or PMS, so only residents who owe are contacted.
Every notice includes a simple way to pay right away, through your existing payment process.
Starts friendly and grows firmer. Always professional, never combative.
Reminders end the moment your CRM or PMS shows the payment.
When a resident responds, your staff see it in context.
Why Ellipse is your competitive edge
See it in action
Follow one resident from the first friendly reminder to a posted payment, then see the balances and schedule behind it.
In this demo:
See it with your properties
Book a consultation and we’ll map Ellipse to your current reminder schedule.
The Ellipse difference
Custom automated outreach from day one
Past-due multi-channel reminders
Easy-access payment in every notice
Escalating reminder cadence
PMS/CRM platform agnostic
No minimum unit requirement
Fast, free, lightweight implementation
Questions
Yes. Ellipse is platform agnostic, and balances and payment status sync from the system you already use.
Yes. The days, number of steps, conditions and message wording are all set to match your collections process.
Only residents with a balance above the threshold you set. Anyone you exclude is never contacted.
No. Every message links to your existing payment portal or instructions, so there’s no change to how you collect.
Works even better together
Keep every touchpoint consistent, from rent day to repairs to renewal. Combine products for a bundle discount, and choose a different mix for each property.
Stop losing revenue to late payments that go unnoticed. Start protecting your cash flow with Ellipse.
