[Product demo video · coming soon]
In this demo:
- The waitlist Ellipse maintains
- One applicant’s monthly check-in
- Stale entries, removed and recorded
- Your cadence, rules and script
Ellipse Waitlist Management · Automated
Ellipse automatically contacts every waitlist member each month by phone, text or email to confirm they’re still interested and ready to move, so your list stays current and compliant.
Questions about Ellipse? Call 1-855-3-ELLIPSE
Part of the Ellipse resident journey
1 · Finding a home
Leasing Automation
2 · Joining the waitlist
Waitlist Management
3 · Paying on time
Payment & Collection Reminders
4 · Requesting a repair
Maintenance Automation
5 · Choosing to stay
Lease Renewals & Resident Engagement
Why it matters
Waitlists go stale fast. Applicants change numbers, lose interest, or find another home while your team works down the list.
28 mo.
average wait for families who receive a housing voucher
1 in 2
applicants pulled from a waitlist don’t respond when notified
$26,262
maximum HUD civil penalty for a first Fair Housing Act violation
34.4
average vacant days between residents, up from about 30 in 2020
Experience the Ellipse impact
Monthly
Check-ins by phone, email or text
Every member is contacted each cycle, every 30 days by default.
Confirmed
Applicants still interested, prepared to move
Members confirm they’re ready to move within 60–90 days.
Audit-ready
Documentation that supports compliance
Every contact attempt and removal is recorded with the date, channel and reason.
Zero
Staff time spent working the list
Ellipse works the list so your team doesn’t have to.
How it works
Customized to your policy: cadence, channels and removal rules.
Ellipse automatically contacts every member by phone, text or email.
Members still interested and ready to move in 60–90 days stay on the list.
After the number of unanswered check-ins you set, a member is removed, with the reason recorded.
Removals and updates are written back automatically.
Key features
Keeps your waitlist current with automated check-ins by phone, email or text.
Designed to help you meet waitlist regulatory requirements. Applicants keep their place in line, and every step is documented for audits.
Automatically follows up with unresponsive applicants before removing them.
Know exactly who’s still interested, without a manual audit.
Ellipse follows your check-in script, cadence, channels and removal rules.
Leads who aren’t on a waitlist get an interest email and follow-ups. Those who say yes are added or sent an application.
Why Ellipse is your competitive edge
See it in action
See the waitlist Ellipse keeps current, follow one applicant’s monthly check-in, then see how stale entries are removed and recorded.
In this demo:
See it with your properties
Book a consultation and we’ll walk through how Ellipse would follow your waitlist policy.
The Ellipse difference
Automated multi-channel outreach
Real-time waitlist status
Designed to support regulatory compliance
Audit-ready documentation
PMS/CRM platform agnostic
No minimum unit requirement
Fast, free, lightweight implementation
Questions
Yes. Ellipse is platform agnostic. The waitlist syncs from the system you already use, and removals and updates are written back automatically.
Yes. You choose the check-in cadence (every 30 days by default), the channels, how many unanswered check-ins before removal, and the script Ellipse follows.
No reply within 24 hours counts as an unanswered check-in, and Ellipse tries again next cycle. After the number of unanswered check-ins you set, the applicant is removed with the reason recorded.
Applicants keep their place in line, and every contact attempt and removal is recorded with the date, channel and reason. Ellipse is designed to support compliance with your waitlist policy; it is not legal advice.
Yes. Leads who aren’t on a waitlist get an interest email and follow-ups, and those who say yes are added or sent an application.
Works even better together
Capture every lead with Leasing Automation, keep your waitlist ready for the next opening, then keep residents at renewal time. Combine products for a bundle discount, and choose a different mix for each property.
Stop losing applicants to a stale list. Start filling units faster with Ellipse.
